Saturday, November 13, 2010

Website Woes

If you've tried to access my website lately, you'll have seen a message saying that it can't be displayed. A week ago I received a phone call from a customer who told me she was having trouble getting onto my website. (Fortunately she let me know about this, since unless I'm updating my site, I don't often check it so this might have gone unnoticed for awhile.) So I contacted my web host to find out what the problem was. She discovered that my website had disappeared from the server and there was no trace of it anywhere!! Neither she nor I had ever heard of this happening before. She went through the logs and couldn't find what had caused this to happen. Worse yet, there was no backup! Don't you just love technology? So we're now in the process of rebuilding my site, which could take awhile. In addition to this being a lot of work, this totally interferes with my business, since most of my sales are done online. So, if any of you have a website, please make sure your host has saved it somewhere! In the meantime, if you have any questions, please email me at Thank you for your patience and understanding.


  1. I was trying to get on the other day and couldn't, I thought you might be doing upgrades. That is a shame, your service should have a mandatory back up.


  2. Too bad, Cheryl ! There certainly must be somewhere a back-up of your site - your host should definitely look for it..
    It's a lot of work to make a new one...

  3. I thought there should be a backup too, Martine. I did just switch to a new host because my previous one closed down. The previous one didn't save the back up properly and now my new host can't find any trace of the website. Yes, there's a lot of work ahead.